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Our Return Policy

Contractors License will work with students to insure their satisfaction. If you find the course, materials do not meet your needs or for other reasons you wish to return the product, you may receive a refund. Contractors License will be responsible for correcting any delivery errors.

For the maximum refund, return your KIT within 7 Days of receipt: 

  • Please E-Mail or Phone Contractors License to see if your issue can be resolved
  • Email, with your receipt
  • Phone: 408.243.3636 or 800.456.2150
  • Identify your reason for the Return.
  • If returned within 7 day customers shall receive FULL refund
  • Customers to pay for return postage
  • Return postage must include a tracking number
  • Study Materials must be returned in Original Condition.
  • Refunds are not eligible If student accesses our online exam center
  • Materials returned after 7 days of receipt are subject to a 25% restocking charge
  • KITs are not refundable after 30 days.